Help

Response times (honest)

The Agent Weekly team replies to support requests within 2 business hours and aims to resolve within 1 business day. Business hours: Monday–Thursday 8:00am–6:00pm, Friday 8:00am–2:36pm America/New_York. No weekend replies.

Open a support request

Downloading graphics and the PDF

Open your pack from the dashboard. Use individual download links or the ZIP. Graphics are 1080×1350 PNG.

Copying captions and email

Use the Copy buttons on the pack page. Paste into your own social or email tool — we do not auto-post.

Changing branding

Dashboard → Brand settings. New packs use the updated brand; prior downloads stay as rendered.

Missing email

Check spam for [email protected]. You can always open packs while logged in. Unsubscribing from weekly email does not cancel billing.

Cancel subscription

Dashboard → Billing (cancel at period end). Cancellation stops renewal; access continues through the paid period. Or email [email protected].

Featured marketing consent

Onboarding includes an opt-in to feature your name, brokerage, and city. Revoke anytime in Brand & consent. We never invent members or counts.